![]() Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if the product was sent by LTL or freight (not by UPS, Fedex, USPS, etc). We've chosen a select number of Bidets for an exclusive 30 Day Risk Free Trial. Please contact the manufacturer for any issues past the return window. Personal hygiene products such as, but not limited to, bidets and toilets cannot be returned due to health restrictions once they’ve been opened and/or installed. Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Paris Mirror: (14 Day Window – cannot be returned once installed) However, there are some brands that have some exceptions: Generally, most of the items we carry can be returned within 30 days of receipt in new condition. We will process an insurance claim on your behalf and happily work with you to resolve the issue and refund or replace your order. If your item(s) do arrived damaged, please contact us immediately and send photos to. Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should REFUSE the package, and make note of it on the delivery receipt. You will receive a call from the shipping company to arrange a time and day for delivery that works for you. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at items, such as saunas and tubs, ship via freight and require a signature upon delivery. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. Please contact us for rush shipping rates and options. In stock orders ship within 1-3 business days from the date of your order and will be delivered in 1-6 business days after shipment. If your item(s) are available for immediate shipment (within 3 business days), we will process the charges and submit the order for shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. ![]() As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. This means that we have received your order in our system and authorized your credit card for the purchase. Also available in a right side configuration.Īs soon as you place your order, you will receive an order confirmation e-mail. The wooden ceiling and floor combined with chrome trim add immediate distinction to any bathroom. Designed to fit in a standard bathtub space, the DZ961F8 is an inviting shower for a relaxing and tranquil steam bath experience. The DZ961F8 is our most popular luxury steam shower unit and is featured on the DIY network. The Platinum DZ961F8-L walk in steam shower includes a 6KW high efficiency steam generator, 6 acupressure body jets, and LED chromatherapy. Platinum DZ961F8 Steam Shower White 59"W x 35"D x 89"H
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